Views: 3 Author: Lips Publish Time: 2026-01-16 Origin: sales@eastimage.com.cn
Recently, the technical team of Shanghai Eastimage Imaging Equipment Co., Ltd. (EASTIMAGE) traveled to Atlantis The Palm, Dubai, to conduct a special after-sales inspection service for security scanning equipment. With professional technical support and rigorous service standards, the team has further fortified the security system of this world-renowned high-end resort destination, ensuring the safety of its daily operations.
As a landmark luxury hotel in Dubai, Atlantis The Palm integrates diverse scenarios including high-end accommodation, a large-scale water park, and a world-famous aquarium, attracting thousands of visitors from all over the world every day. Such a huge daily passenger flow places extremely high requirements on the stability, accuracy, and continuity of security scanners, as any equipment failure may lead to operational disruptions and potential safety risks. During this inspection, EASTIMAGE’s technical team strictly adhered to international industry-standard preventive maintenance criteria, conducting a full-range of comprehensive tests on each EASTIMAGE intelligent security scanner in use at the hotel. They carefully checked core components such as the scanning module, signal transmission system, and software operation interface, and thoroughly check potential safety hazards on-site to ensure the equipment operates flawlessly.
Throughout the inspection period, the technical team also provided customized hands-on training for the hotel’s security personnel based on their daily work needs. The training covered key points of daily equipment maintenance, routine cleaning methods, troubleshooting of common faults, and detailed emergency response procedures for sudden equipment failures. The team patiently answered questions from the staff and conducted one-on-one guidance to ensure that every security personnel proficiently masters the operation essentials and emergency handling skills of the equipment. Relying on its 24/7 rapid-response after-sales support mechanism, EASTIMAGE replaces passive repair with proactive inspection, which not only effectively extends the service life of the equipment but also ensures that the security scanners are always in a high-efficiency and stable operation state, winning high recognition and praise from the hotel management.
This special after-sales inspection service not only fully demonstrates EASTIMAGE’s profound professional strength and mature service system in the after-sales sector of security scanning equipment but also highlights the core competitiveness of domestic security brands. By integrating “China Smart Manufacturing” with thoughtful and efficient after-sales service, EASTIMAGE has broken the monopoly of foreign brands in the international high-end cultural tourism market, built a good brand reputation, and laid a solid foundation for domestic security brands to further penetrate and expand the international high-end market.


Atlantis The Palm, Dubai
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